Chapter 381 Who is the Master of Time Management
"Have you watched the delivery guy's video?"
Seeing the boss shook his head, Li Nanjun took out a video and showed it: "It is said to be a skp discrimination door."
Chen Feng was stunned. Isn’t this the most luxurious consumption holy place in Beijing?
The matter is simple. A security guard prevents the delivery guy from entering the mall, and even says that he can enter as long as he doesn't wear work clothes.
"As soon as the video came out, it caused a wave of online strife against professional discrimination." Li Nanjun said: "I have talked to the guys who regularly deliver meals to our company. For them, this is simply common."
"Especially for old riders, the core contradiction in their delivery career is never in several shopping malls or communities with weird management."
"The office buildings, communities, and shopping malls in the entire city are basically nothing that cannot be understood by the old world. The rider has a delivery map in his mind: Which shopping mall’s security is the most difficult to deal with, and which street has few traffic jams..."
"Especially during the peak lunch period, a rider often carries more than a dozen orders, wishing he could fly around the clouds. Like in the video, wasting a lot of time on entanglement with security personnel is more like a luxury act that belongs to the solo players."
"It's obviously the eye-catching up master!"
Chen Feng nodded. Although he hadn't eaten takeaway for a long time, he has always paid close attention to Meituan. After all, it is a giant worth hundreds of billions of dollars, so there must be respect for this.
Li Nanjun took a sip of coffee and continued: "What takeaway riders are really afraid of are three mountains: delivery timeout, customer complaints and platform punishment."
"According to their words, it is often the money for a few days, and it is not enough to deduct it once. We are the fish on the chopping board."
Chen Fengxin said that after all, the golden age of riders has passed. When Meituan first started, the rider's benefits were very high, and it was constantly being reduced. After a salary cut was cut once before it went public, it was actually boiling a frog in warm water.
Takeaway seems to have become an important reservoir for stable employment markets in the country?
Known as five million guy?
"Now Meituan recruits new riders, which mainly relies on the mobilization of old riders after returning home. The mobilization fee is 1,500 yuan for each new recruit."
"The biggest problem is the retention rate. Ninety percent will leave within one or two years. Except for middle-aged people who have nowhere to go, young people will basically not stay here."
"It seems that the entry threshold is low, but the actual skills of the job are much more difficult than being a simple up master!"
Chen Feng received the latest research report and said that there is an additional income of 1.5 yuan per order for more than 500 orders. Then the platform will evaluate riders based on four standards: order volume, punctuality rate, average time, and delivery distance.
Major cities implement regional site system, and site revenue is linked to negative review rates. Sites with poor reviews will be cancelled, so area webmasters often have the motivation to eliminate negative reviews for riders.
The distance given by the platform is often around 60% of the actual distance. If it is a "4km" remote order that is generally regarded as a low cost performance, crowdsourcing riders can reject orders, while special delivery riders are subject to a more than 99% order reception rate and need to coordinate with the webmaster to transfer orders.
So the necessary skill of the old bird is: how to push out low-cost-performance orders at midday peak!
"Especially the CBD we are in, white-collar workers live on takeout. Most takeouts are small catering, one-person and one-pot. The problem of slow meal delivery during peak periods is basically unsolvable. The reason why riders have timed out accounts for more than 70% of the time-out reasons."
"Although the platform claims to not deduct money, the meals that are stuck at peak meals are not only one order, but multiple orders in hand. For example, now the six orders in hand are all two kilometers away. Because this order is stuck and cannot get the meal, I can only wait. In the end, the other five orders are too late."
"Start at least seven or eight singles."
Chen Feng frowned and said, "Don't the company have a canteen?"
Li Nanjun smiled and said, "Our food is famous for being good in the circle, but many little girls like to eat snacks or have a cup of afternoon tea, so..."
Chen Feng smiled and shook his head, then I can't blame me.
To put it bluntly, it is also a technical job. It seems that everyone can do it, but in fact it depends on time management ability.
The most awesome thing in the old world is not running fast, but knowing how to choose the most suitable order, or being able to find the most direct distance.
There is no way, the platform only recognizes time, and the delivery rider KPI standard believes that efficiency is the first priority. If the punctuality rate does not meet the standard, you must bear the cost of reducing the remuneration per order, and you must also be prepared to be complained about by users and cancel orders.
"If I were Wang Xing, the most urgent thing to solve now is the navigation problem!"
Li Nanjun said seriously: "The route planned by the navigation system of the takeaway platform only considers the delivery timeliness, does not consider actual feasibility, and sometimes even violates traffic rules, resulting in deliverymen having to go against the trend, detours, or face unfair punishment."
"The so-called shortest path sometimes leads to some sections of road in the opposite direction. If the rider follows the planned route, he will violate traffic rules; if he walks according to the normal path that complies with the traffic rules, it may exceed the delivery time specified by the platform."
"What should I do if my brother is allowed to do?"
Chen Feng didn't say anything. Wang Xing's super platform dream was to put it bluntly from the supply chain upstream of the industrial chain, to the merchants in the midstream, and then to the consumers in the downstream.
To realize this dream, it must keep up with the development of the B-end business module, but it is obvious that after analyzing the RMS restaurant management system, Kuailu Purchase and Meituan Microfinance, it is not difficult to find that each business has its own limitations.
From a system perspective, in the 2c business, Meituan Dianping is always facing competitive pressure from Alibaba and Ctrip.
In the 2b business, Meituan's b-end business has not been growing for a long time and is still in the early stages of exploration. With the entry of giants such as Alibaba, Tencent and JD.com, Wang Xing is unable to find a suitable helm in each business module.
Chapter completed!