When hot drinks are released, boiling boiling water is leaked, so you need to be careful to collect water; sharp edges of the knife are likely to cause cuts, so you need to be careful to use.

These are all well-known common sense.

If you are accidentally scalded or cut, people usually think they are unlucky and will never think of suing the product for safety hazards.

However, Lu Weiwei believes that the decoction machine cannot be generalized.

"Judge, the user group that products like decoction machines are targeted is very special."

Lu Weiwei stood up and presented the research report.

"The decoction machine only appears in hospitals, nursing homes, traditional Chinese medicine clinics, etc. The users are either weak patients or elderly people with weak bodies. This type of people is weaker than normal people in terms of self-care.

Since the defendant company provides services to special groups, this should be taken into account when designing products, and should not blindly shirk responsibility and blame all the blame on the user's carelessness."

Lu Weiwei looked at the lawyer and asked calmly: "I wonder if there is an elderly person over 70 years old at the defendant's lawyer's home. He asked a 70-year-old man to pick up a cup of hot medicine and keep his hands not shaking and the medicine not sprinkled. How many elderly people can do it?"

"Every decoction machine has obvious safety instructions, 'Be careful of burns'!" The lawyer retorted, "The company has fulfilled its obligation to remind the elderly. The safety hazards that the elderly can't avoid when taking medicine themselves! If their ability to take care of themselves is weak, they can ask their family members or hospital nurses to help them take them! This has nothing to do with the quality of the product!"

"Of course it's relevant!" Lu Weiwei asked him, "Boiled boiling water can make tea, instant noodles, coffee, sharp knives can easily cut vegetables and peel them. What can high-temperature Chinese medicine be used for?

Yes! Traditional Chinese medicine needs to be decocted at high temperature! But drinking traditional Chinese medicine does not require high temperature! Your decoction machine creates traditional Chinese medicine that is unavailable, and this is the product defect!”

The lawyer couldn't help but sarcastic: "According to your logic, hot pot restaurants around the world don't need to open! Because there is no food to be eaten directly for customers, there are product defects!"

Lu Weiwei immediately responded: "You are just wrong! Although the hot pot always maintains high temperature, it is already a cooling effect by picking out the dishes, dipping them, and eating them. But what is the way to get the medicine provided by your decoction machine?"

Lu Weiwei raised the plastic sealed bag in her hand so that everyone present could see it—

In the plastic sealed bag, there is a paper cup that has been pinched.

"It's such a paper cup, which is called product improvement by the other party! An environmentally friendly, sanitary, lightweight, and pollution-free paper cup! But there is no thermal insulation design! The wall of the cup is thin, and it will be flattened and deformed with a little force!"

She put down the paper cup and looked at the judge: "Judge, I have been to many nursing homes and have witnessed the process of taking medicine many times. Every elderly person will carry containers when taking medicine, some are porcelain cups with handles, and some are small thermos. Then they will stretch out their trembling hands, carefully pick up the paper cup, and pour hot Chinese medicine at a temperature of nearly 90 degrees into the cup they prepared-

Even if it is done by young family members or nursing staff, it is very difficult to do not spill a drop!

Moreover, most people who take traditional Chinese medicine value the low price of traditional Chinese medicine, and they do not have the financial strength to hire nursing staff! What's more, they do not have such obligations!

The defendant's lawyer's words were completely shirking responsibility. It was like the ground was slippery and people fell down, but they complained that they did not wear anti-slip shoes; the exposed wires caused injuries, but they blamed that they did not wear insulated gloves! This is a pervert! This is confusing the public!"
Chapter completed!