Chapter 1410 Coffee Prince No. 1 Store
During the period of drastic changes in the company, the most important thing is to let employees fully understand the company's mission statement, be confident in the uncertain future, and innovation and vitality are stimulated.
"Continue to close 300 stores and continue to lay off employees. To adjust the tactics of ignoring store operations due to blindly expanding the scale of stores, use data and practical standards to screen out stores that meet profit targets and continue to operate.
Strict implementation and implementation allow every barista at Starbucks to provide every customer with a perfect cup of coffee, pay attention to customer needs, and return to the product itself.
Update the store's it system, computers, and programs to make employees more efficient and reduce wait time for customers.
Innovative design is carried out in combination with local regional elements to create a community culture.
At the same time, implement the feedback plan, Starbucks card, and build a points system.
Re-rectify the supply chain, reduce waste, and allow every store to obtain supply in time, avoid the bad experiences caused by out-of-stock products to customers. Believe me, this will save us a lot of money!
Only innovation can stimulate the vitality of enterprises, including Clover coffee machine, Parker market roasted coffee, via instant coffee, and the Blue Mountain Coffee brought to us by the chairman…”
Andy looked at Howard Schultz, who was sitting there calmly and honestly, talking freely, without any speeches or plans, and everything seemed to have been thought of hundreds or thousands of times in his mind, without any hesitation, one by one.
From Howard Schultz, Andy saw a very strong courage and decisiveness. Andy could feel that Howard still maintained the original intention of Starbucks when it was founded and insisted on providing customers with the "third space" of contact with people.
However, Andy also knew from the frank communication between the other party and himself that although such a powerful person is very anxious and has been going on for a long time. After all, reform is not easy and it will be a whole body. However, to stop Starbucks' continuous decline in revenue, the continuous decline in profits requires this kind of decisiveness and optimism.
"The decision is very decisive and full of confidence. Don't be afraid of being ridiculed by the outside world. I support you, and the board of directors will support you. I believe that we can walk through the long fog. As long as we move forward firmly, we will eventually see a clear and win."
Andy smiled and looked at Howard Schultz without hesitation, giving him the greatest support. After his words fell, the warmest applause rang out in the conference room.
What I fear most when reforming a company is that I am confused about the future, the leadership is not unified, and I cannot unite. Although Andy is not a good eO, he can definitely be regarded as a good leader.
A good leader needs a strong think tank and executive team to appoint top talents in professional fields and keep the talent in a particularly suitable position. This not only solves the problem well, but also brings unexpected innovations.
Therefore, Andy did not kick out Starbucks' true soul figure Howard Schultz, but instead gave him more free power and stronger support than before.
Andy reached out to press down with a smile on his face and gestured. Everyone in the conference room immediately stopped and applauded, looking at the new chairman with a burning gaze. Andy was also very satisfied with the effect, which shows that these guys have accepted him and have a sense of awe.
"If you have been walking on a long road for a long time, as long as you believe that what you can and do is right, then move forward boldly! Victory is not a decision, a move, and a change can be produced. It is a collection of all the efforts you have made, it takes time. All we need to do is work together and move forward!"
"Play..."
Howard Sultz had a smile on his face, stood up first and applauded, admiring the new chairman's attitude, and looking forward to Starbucks' rebirth.
Andy smiled calmly with a calm sunshine and looked at the scene where everyone in the conference room applauded him warmly. She was very useful and satisfied. The happiness brought by the sense of accomplishment was really addictive!...
"The first store in Starbucks is in front of me. I still keep the key to this store. There are many beautiful memories here. Because of Starbucks, it has become one of the famous tourist attractions in Seattle."
In the carriage, Howard Schultz smiled and pointed at the Starbucks store diagonally in front of him, introducing to Andy.
In the Pike Market in Seattle, USA, there are crowds of fruit and vegetable shops, butchers and freshly caught seafood, and some ragged homeless people are surrounded by alleys.
Andy looked at all this through the car window and couldn't help but smile: "It seems that our convoy is going to be blocked here. Fortunately, it's not a few steps away. Let's get out of the car and walk over."
"this"
Howard hesitated. But when he saw the scene of hundreds of reporters outside the headquarters just after leaving Starbucks headquarters, he was a first time to truly feel how popular the young chairman is. He is simply a superstar.
"Haha, it's okay, I'll bring my sunglasses. Just walk into the store before the reporters catch up. Let's go..."
As he said that, Andy smiled and put on sunglasses, patted the back of the front seat. Martin Xunsu, who was in the co-pilot, opened the door and got out of the car. While giving orders with a communicator, he opened the door for Oss.
Andy got out of the car and pulled the hem of her suit. Seeing that she was surrounded by bodyguards, many passers-by looked at each other and looked curiously. Andy couldn't help but shake her head and laugh, patting Martin's shoulder blocking him.
"Don't be so nervous. I'm just thinking about it, there's no danger. Howard, let's go, I've been famous for this first store for a long time."
Howard looked at the dozen bodyguards as if they were facing a great enemy, with a cold expression and a dangerous aura spread out, and he also smiled bitterly in his heart. Although everyone is a billionaire, he is really like a parallel person when compared with this person. He is really incomparable.
A few dozen steps away, Andy's group was like a drop of boiling water breaking into a pan, which made the entire Pike market focus on them, and some people finally recognized Howard Schultz's identity.
"It's Andy Smith..."
"Oh my God, he is so handsome..."...
I don’t know if it was the girl screaming, and the crowd around me was immediately in an uproar. Just as the crowd had not responded, a large group of reporters and paparazzi holding cameras ran over behind me like a vicious dog rushing to eat.
Hearing the noise behind him, Andy, wearing sunglasses, looked back, smiled slightly, and stepped into the Starbucks store with green door frames.
The guests in Starbucks looked at the dozen burly men who suddenly rushed in with curious expressions. Their faces changed slightly and they started to talk in a low voice.
"Hello, Mr. Schultz. Hello, Chairman..."
The Starbucks store manager with a green apron hurriedly came out and greeted Andy and Howard with an excited smile. Just after the board meeting, Starbucks stores around the world had received an email from Andy who had already prepared a trusted chairman, officially opening up the Andy Smith era of Starbucks.
The customers who were waiting in line looked at Andy with sunglasses and Howard with a wry smile, and heard the store manager's greetings. They all looked at Andy Smith with a smile on his face in surprise.
At this moment, a call sounded at the door that had been blocked by the bodyguards. The customers who were still a little surprised looked back and were startled.
All the glass-in-one Starbucks places are cameras. The crowd has surrounded the entire Starbucks store, and many claws gathered at the door, shouting "Andy Smith..."
The scene became very chaotic. Andy took off his glasses and said to Howard with a wry smile: "Give me a green apron."
"ah?!"
Howard glared at the shop manager who was screaming in anger, frowned and ordered: "Get the one I spare, and mine, take all the ones I have."
"Okay, OK, right now..." The somewhat confused store manager hurriedly turned around and ran into the office behind, and soon brought two aprons.
Andy took the green apron, took off her suit with a smile, handed it to Martin beside her, then put the apron around her neck, tied her backhand, and smiled at Howard, who also tied her apron, and said, "Let's go, teach me how to make coffee."
Howard shook his head helplessly and smiled bitterly, "Okay, since Oss is intriguing, he wants to play, so he can only play with him."
"Sorry, can I ask me to provide you with services? This may require you to wait a moment, after all, this is my first time working."
Andy smiled with sunshine on her face, warm and incredible, she stared at her eyes wide and covered her mouth to prevent her from exclaiming. She said.
The young black girl was so excited that she couldn't help herself. She just nodded desperately, staring at Andy with big eyes, while other customers around her screamed, all looking at the black girl with envious eyes.
Chapter completed!