457 Shopping malls are like battlefields(1/2)
The unique biomedical pictures of the gastrointestinal department were hung on the white walls. The pungent smell of potions came to your face, and Cao Jun couldn't help frowning. Recommended: April 24th new masterpiece "Time Traveling through the Great Villain" http://m./3_3232/
After coming out of the hospital.
When he got into the car, Cao Jun did not drive immediately, but called Li Wenxiu.
"Boss, I'm Junzi."
In the hotel.
After receiving a call from Cao Jun, Li Wenxiu happened to take a shower and watch the football game in her bathrobe. As a pseudo-fan in her previous life, Li Wenxiu was often keen on chasing football programs in middle school. There was a time when TV5 was almost a must-see channel.
"How is the situation?"
He knew about Cao Jun going to the hospital to visit the customer involved. In fact, Li Wenxiu also wanted to know what the other party wanted to do now.
Judging from the previous contact between the two parties, the other party has been reluctant to speak. In fact, he guessed that this is definitely not as simple as Lin Haijun of the police station speculated.
If it is a simple food poisoning incident, the other party has every reason to ask for huge compensation.
But surprisingly.
Apart from asking them to give an explanation, the other party did not ask for anything, which is a bit abnormal.
Or.
Waiting for something.
"It's not very ideal. The other party is unwilling to speak. In addition to asking us to give an explanation, he also threatened us to report this matter through reporters."
Frowning, Cao Jun was also a little annoyed.
In fact, at this point, Cao Jun has completely understood what the other party means, that is, to hold them back and spend their energy on this matter.
What annoyed him the most was that the other party seemed to have reached an agreement with the reporter who had come to interview secretly.
If it is not unexpected, the media will definitely report this matter in the past few days. Once it is exaggerated by the media, Jinhe Industrial's brand value will most likely suffer a huge loss.
This is undoubtedly something Cao Jun didn't want to see. After all, he is the head of the entire Southern Market business. If such a thing happens, he will be blamed.
"Have you figured out which newspaper that reporter belongs to?"
"It has been found out, it is a Hong Kong tabloid."
really.
Frown.
Although he had guessed that something was strange, Li Wenxiu was still surprised to know that the reporter was actually from a Hong Kong newspaper.
It seems that things are more complicated than he thought.
"You come back first. Don't worry about this matter. Leave all the information you have in your hands to Lao Chen and just pay attention to cooperating with the police station's investigation.
In addition, I will go back to Shanghai immediately and contact me as soon as possible if I have any news."
Li Wenxiu originally wanted to stay here for a few more days, but in Shanghai, Tian Ke and Wei Dazhong had called several times in a row. It seemed that something happened to C-book, and he couldn't do it if he didn't go back.
Finished explanation.
Li Wenxiu immediately packed up his things and left the hotel, stopped a taxi at the door and headed straight to the airport.
When I arrived in Shanghai, it was late at night. I didn’t rush to go back to Dongcai. I stayed in a hotel near the airport for one night. The next morning, I was woken up by a phone ring before I woke up.
It turned out that the caller ID was Guan Peng's number.
"Boss, I've arrived, now downstairs."
Just got off the plane last night, Li Wenxiu called Guan Peng and asked him to come to the airport in the morning to pick him up. He glanced at his watch. It was just 9 o'clock, so it was probably Guan Peng who woke up early in the morning and rushed over here.
"I understand, you can wait down and I'll pack up and go down."
Li Wenxiu was about to hang up the phone, but Guan Peng asked again.
"Boss, do you want to buy you something to eat?"
"Well...you can do it, go buy breakfast."
After he packed up, Guan Peng happened to come back with his things and got into the car. The two of them drove directly to the c-book.
I hurriedly ate something on the way to make my stomach. Maybe it was because I didn’t sleep well. Li Wenxiu’s appetite was not very good. In addition, the soy milk was a little cold, so I didn’t eat a few bites.
When they got out of the car and walked into the company's office, Tian Ke and Wei Dazhong immediately came over with a hurried look.
"Scholar, look at this document."
Frowning, Li Wenxiu didn't understand what was going on. She quickly scanned the contents of the file in her hand, and then frowned.
"When did this happen?"
Li Wenxiu was indeed a little surprised.
Because the things on the file are all about a negative news about C-book, and the content is not difficult, it is nothing more than a question about C-book holding the privacy and personal information of millions of users.
But what made him curious was that the author of the article was actually a college student at school, and he happened to be a student of Dongcai.
According to the information investigated by Tian Ke, this student named Luo Hao is a senior student in the law department of Dongcai Law School. His background is very simple and there is nothing special. The only thing worth noting is that the other party actually has a senior member account of C-book.
However, this is not worth paying attention to. After all, the origin of c-book is in Dongcai, and the first place to launch business and use functions is also Dongcai.
Dongcai's students did gain some benefits in this regard. At least on the senior membership account, Dongcai has the largest number of students.
There was a recent report in the news that there was a student from Dongcai selling senior membership accounts.
But now the question is, why did this student point his finger at the c-book? Is it really like what the article said, just because he is curious?
Li Wenxiu didn't believe it very much.
"Have you ever contacted Luo Hao?"
The key to the problem is naturally Luo Hao.
Shaking his head, Tian Ke and Wei Dazhong obviously did not contact each other, and sighed. Li Wenxiu suddenly felt that it was really necessary to establish a crisis public relations department.
Whether it was the accident at the 24-hour convenience store in the South or the accident at the C-book this time, it was a bit passive for him.
The saying of shopping malls is like a battlefield is not something to talk about. If you really encounter difficult problems, you still have to solve them by professionals. Otherwise, you will not have to do anything by flying from east to west, from south to north. Just go to firefighters, which will definitely not work.
Tian Ke and Wei Dazhong are typical technical talents. Relatively speaking, they are probably not as good as Zhao Shipeng in terms of foreign negotiations.
When such a thing happened, these two guys did not contact the author immediately, but were waiting for the matter to continue to ferment. Fortunately, this was just a questioning article. If there was a substantial crisis, it would be very passive.
After a moment of silence, Li Wenxiu had to put this thought aside first. Now she should deal with this trouble first.
Otherwise, it will be really troublesome when the impact expands.
"Let's do this, Lao Tian, you immediately contact Professor Yang from the Department of Law of Dongcai and ask him to take action. Based on the current domestic legal documents, draft a user agreement.
It specifically explains the protection of user privacy rights and the usage regulations of c-book application software. Professor Yang should understand this issue relatively well. You can refer to some foreign enterprise user agreement content to formulate it.
This matter must be done as soon as possible and strive to be announced in the shortest time.
In addition, Lao Wei, you are responsible for communicating with this student named Luo Hao, but you must pay attention to the method and not expand the situation.
I have a suggestion, you can do this, talk to the other party about some ideas about privacy protection, and then see if you can absorb the other party into the drafting group of the user agreement. The person who tied the bell must also be the one who tied the bell. As long as he agrees to join the drafting group, he can ask him to write an article about such a thing and post it later, and try to minimize the negative impact.
Well... Also, I think so. In order to prevent this problem, it will continue to happen in the future, you will make a detailed charter for some of our measures to protect user privacy.
At the same time, you can launch a discussion on this type of content on the homepage of c-book to solicit user opinions, and make it transparent throughout the process. It is best to invite user representatives to participate.
That’s the general idea at the moment, you must hurry up."
He finished all the thoughts in his mind in one breath. After Tian Ke and Wei Dazhong went out to solve the problem, Li Wenxiu leaned on the chair weakly.
After rubbing the a little sore temple, I felt really helpless.
This kind of thing will definitely increase in the future. If he doesn't immediately start to set up a special department to manage and deal with it, he will still be uneasy.
Thinking of this.
Li Wenxiu immediately called Li Hongmei.
Inside the headquarters building of Jinhe Industrial.
Just after a personnel meeting, Li Hongmei happened to return to the office, wearing a black plaid suit made her look very capable.
He was holding a small mist gun in his hand and watering several pots of orchids placed in the office.
Hearing the ringing of the phone, he slowly put down the water gun and picked up the microphone.
"Hello, I'm Li Hongmei."
"Sister Hongmei."
Hearing Li Hongmei's voice, Li Wenxiu immediately suppressed the anxiety in her heart, took a deep breath before she said her thoughts.
The other side.
Li Hongmei also heard that Li Wenxiu on the other side seemed to be in a bad mood. She frowned and didn't ask much. After listening to the full paragraph, her mind immediately turned around.
As a senior personnel manager, she naturally understands what Li Wenxiu means and establishes a special public relations department. This idea is actually not uncommon. Now, some large foreign and domestic companies have similar departments operating.
The main responsibility is to be responsible for the company's external publicity and contact, and at the same time, we must always pay attention to some things in the company's social image and influence, such as company advertising, participating in some social organizations and activities, etc.
"Do you mean to ask me to find someone, or do you want me to form such a team in the name of Jinhe Industrial?"
To be continued...